Lesson 1 of 75 min
Introduction to AI Agents
Meet your future digital coworker — the AI agent.
Objective
Understand what an AI agent is and why it matters.
Slide Deck
Instructor slides with talk tracks
Slide 1
Welcome to AI Workforce Skills
- Building Your First Agent
- From learner → certified Build your first Copilot Agent
Instructor Talk Track
“Today, you’re not just learning AI — you’re building something you can use in real jobs.”
Slide 2
What is an Agent?
- Answers questions
- Guides users through steps
- Performs tasks automatically
Instructor Talk Track
“Think of an agent like a digital employee that works 24/7.”
Slide 3
Real-World Use Cases
- Customer support
- HR help desk
- Student services
- Career advising
Instructor Talk Track
“Anywhere people ask the same question twice, an agent can help.”
Reflection
Hands-on task for the learner
Where could YOU use an AI assistant?
- Write down one task at work or school you repeat weekly.
- Describe how an agent could handle it for you.
Knowledge Check
Answer to mark this lesson complete
Which best describes an AI agent?
Pass the knowledge check first.